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Return Policy

We want you to love your new purchase. If something is not perfect with your order, we are happy to refund the merchandise total -- all you have to do is ship the item(s) back to us. We offer two refund options: store credit or a refund to your original form of payment. When choosing store credit, you will receive free return shipping*. Refunds to original form of payment will have the return shipping costs withheld.

*Non-contiguous U.S. returns may have additional shipping fees applied.

Please note that original outbound shipping costs incurred by Bar Stool Co. are non-refundable. Items that are shipped under our Free Shipping will be subject to the actual shipping cost incurred by Bar Stool Co.

If your item(s) arrived damaged or defective, we are happy to arrange for a prompt replacement. 

Return Eligibility

  • The item should be in its original box and original packaging.
  • The item should not have been assembled or used in any way.
  • The product should be returned with all of its parts and manuals.

Should the return/exchange not meet any of these guidelines, the refund may be reduced or the return may be refused with no refund.

* Monsoon Pacific items are not returnable. Damages or defects will be replaced.

Request a Return

Click here to request your return.

Cancellations

Need to update or cancel your order? Give us a call at 888-472-1815 M-F 9-6 CST or email us at support@barstoolco.com and we'll do our best to update your order! Since our shipping department is focused on shipping your items as soon as possible, it is best to request cancellation within 24 hours of order placement. Please note: items that are backordered may be cancelled as long as the items have not yet shipped.

 

Prices, specifications, and images are subject to change without notice. Not responsible for typographical or illustrative errors. Manufacturer rebates, terms, conditions, and expiration dates are subject to manufacturers printed forms. By purchasing from this website, you are agreeing to the listed policies.